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Corrective Actions

Corrective action software that closes before the WCB claim opens.

Canadian contractors need corrective-action records that connect provincial OHS obligations with the way their COR safety program actually runs. SALUS carries a finding from an FLHA, workplace inspection, or crew discussion into an assigned correction with evidence attached. The supervisor sees the location and priority; the person doing the work sees the expected fix; the safety coordinator can check what changed. Whether the question comes from a project owner, a joint health and safety committee, or a provincial officer, the team can follow the record from discovery to verification without searching separate binders and inboxes.

Assigned to individuals, not companies · Viewed and confirmed, on the record · Escalation automatic

It may seem like a significant investment initially, but we saved the whole platform’s cost in printing alone – not to mention that everything is so much easier and more organized.

Stampede Electric · Customer story
View customer story
Corrective action notification for a missing fire extinguisher at Level 3 East beside the resolution evidence card — a photo of the installed extinguisher and a green ‘Loop closed in 22 minutes’ badge
Assigned to a person
Escalated before it drifts
Closed with evidence
Loop closed, with evidence
LeaderEasiest To UseUsers Most Likely To Recommend
01Act 1 · In the field

Create the corrective action where the hazard appears.

Rosie · voice to assignment

Capture the deficiency where the crew finds it.

A missing guard, an FLHA concern, or an equipment defect should arrive with the context needed to act. Record the location and condition, then let Rosie turn the field note into an action draft. The supervisor checks the details before assigning responsibility within the Canadian project’s safety programme.

Rosie listening to a spoken site report with a live waveform, then presenting two built corrective actions — exposed conduit and missing guardrail — assigned to named workers, with Approve All and Edit before approving buttons
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Talk

Describe the issue in your own words — at the hazard, not at the trailer.

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Rosie builds

The voice note becomes an action: what, where, priority, due date, owner.

✓

You approve

One tap assigns it — including to specific workers in subs.

One voice note. One approval. A name on every action — not a company.

The receiver experience

Put a person’s name beside the next step.

A trade contractor’s company name cannot tell you who is fixing the condition. Assign the correction to the responsible individual and include the work area, supporting photo, and expected completion. The person receives the context needed to respond, while the site team can see whether the assignment has been viewed.

The most dangerous corrective action is the one everybody thinks someone else owns.

A phone receiving the same active hazard alert three ways — a SALUS app push, an email, and a text message from the safety team — for a wet floor slip hazard in Building 3, Zone A with a due date
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Every channel
App push, email, and text — it reaches the person wherever they read.
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Full context
What, where, when, photo of the issue, and the due date.
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A name, not a company
The action has your name on it — not your employer’s inbox.
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Honest clock
Viewed is logged. The age of the loop is never a guess.
02Act 2 · The record

Corrective action tracking, from created to closed with evidence.

Full lifecycle tracking

Keep a history the next supervisor can follow.

Shift changes should not erase the status of an unresolved finding. SALUS records the assignment, acknowledgement, response, and closure history in one place. Safety coordinators can review ageing items across Canadian projects and follow up with the person responsible before an unanswered request becomes another lost email.

That’s the difference between a to-do list and a risk management system.

Three screens of one corrective action: assigning the missing fire extinguisher to James R., closing it with a photo of the installed extinguisher as evidence, and a track list of actions with statuses from assigned and overdue to closed
Evidence-based closure

Verify the field correction before closing the record.

A completed status needs an explanation. Attach the photo of the corrected condition, the work notes, and the required confirmation. The resulting history lets a project owner, COR auditor, or provincial OHS officer understand what changed and which original finding prompted the work.

Acknowledged isn’t fixed. Photographed is.

Action audit trail timeline with a dated entry for every step — site inspection completed, foundation permit approved, concrete pour scheduled, safety walkthrough conducted, structural review submitted, and verified and closed
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Photo evidence
The fix, photographed — required before the action can close.
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Notes & status
The assignee confirms what was done, on the record.
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Timestamped
Completion logged to the minute — the clock never lies.
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Source-linked
The closure points back to the record that created it.
03Act 3 · In the office

The system chases the open loop.

Automatic escalation

Escalate unresolved work to the right supervisor.

A reminder should reach someone able to move the correction forward. Route outstanding actions through your site responsibilities, whether the next person is a superintendent, safety coordinator, or trade supervisor. Priority and status help the team focus its follow-up while immediate hazards receive immediate attention in the field.

A filterable corrective actions register with open and overdue counts, and a table of items by site, owner, internal or subcontractor type, age, due date, and status — from open and in progress to pending review and closed
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Due-date reminders

Assignees nudged before the action goes overdue.

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Automatic escalation

Leadership notified when high-risk actions sit ignored.

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Priority-aware routing

High-severity hazards treated differently from housekeeping.

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Overdue dashboards

Aging risk visible to the office, immediately.

Follow-up isn’t a personality trait. It’s a system setting.

Rosie · closure velocity

Use repeated findings to improve the programme.

Repeated housekeeping or access issues deserve more than another isolated task. Review the type of finding, project, trade, and closure history together. Rosie helps surface recurring patterns so the safety team can examine the underlying work process and decide whether its instructions, planning, or supervision need to change.

Rosie’s corrective actions view listing actions by ID and site, with breakdowns by type — safety, environmental, quality, compliance, maintenance — and a bar chart of the top five sites
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Severity

Critical items surface first — nothing waits its turn in a list.

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Repeat hazards

The same condition, found twice, gets flagged — not re-filed.

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Trends

Rising patterns flagged before any one site could see them.

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Time-to-close

Where loops close fast, where they stall — and who needs the nudge.

One closure is a fix. A thousand closures are a pattern.

Canadian OHS programme

Show how your provincial OHS program closes findings

WorkSafeBC’s correction-of-unsafe-conditions requirements call for hazards found during inspections to be remedied without delay. That obligation concerns what happens in the workplace. An action register helps organise the response, but entering a future due date does not make an unsafe condition acceptable.

For a British Columbia project, keep the inspection finding, immediate protection, assigned correction, and verification together. Make the record useful to the supervisor who must act today and to the joint committee reviewing recurring issues later. Photos should explain the actual condition and the completed work, with enough location detail for another person to check the result.

A contractor preparing for a COR audit can use those connected records to demonstrate how its own hazard-assessment, inspection, and follow-up processes operate. COR requirements depend on the province and certifying partner; SALUS does not award certification. For work in other provinces, configure the terminology, responsibilities, and review steps around the applicable OHS requirements. The practical outcome is a traceable correction history that supports your programme, instead of a spreadsheet of items marked done.

Speed

Open actions surface before they drift.

Accountability

Named owners replace vague awareness.

Proof

Closure evidence supports your provincial OHS regulator, insurers, and owners.

What is included

Corrective action tracking, closure, and overdue corrective actions.

01 ·

Voice-created actions

Rosie structures field notes into work.

02 ·

Individual assignment

Owner, due date, site, and location are attached.

03 ·

Multi-channel notification

Owners get the action where they work.

04 ·

Automatic escalation

Overdue items surface before they disappear.

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Evidence-based closure

Photo evidence proves what changed.

06 ·

Velocity analytics

See closure speed by project, trade, and owner.

Go deeper

Go deeper after the action closes.

Closure proof becomes useful when stakeholders ask what changed; the deeper proof packet lives in Proof on Demand.

FAQ

Corrective Actions: questions from Canadian contractors

How can an FLHA finding stay connected to its correction?
Start the action from the finding and keep the site, work activity, hazard, responsible person, and evidence together. The supervisor can then review the completed correction against what the crew originally reported, instead of checking two unrelated lists.
What can a joint health and safety committee review in an action register?
A committee can review recurring hazards, outstanding corrections, assigned responsibilities, and evidence of completed work. Make the relevant records available under your provincial requirements and use that review to identify problems that need broader attention.
Does a digital action register provide COR certification?
No. Certification follows the relevant provincial programme and certifying partner’s audit process. SALUS helps your team organise the working records behind its safety management system, including findings, assignments, verification, and follow-up.
What is the difference between corrective action and preventive action?
Corrective action fixes a problem that already exists. Preventive action removes the cause so it does not recur. CAPA, or corrective and preventive action, is common quality language, but construction safety teams usually care most about closing the field hazard and spotting repeat patterns.
How does SALUS handle overdue corrective actions?
SALUS can remind the owner before the due date, escalate missed or ignored actions, and surface aging actions by project, site, trade, subcontractor, severity, and assignee so unresolved risk does not disappear into a spreadsheet.
Can corrective actions be assigned to subcontractors?
Yes. Actions can be assigned to a named person in a subcontractor crew, not only to a company. The record stays tied to the site, project, source finding, due date, and closure evidence.
Can corrective actions be closed with photo evidence?
Yes. Closure can require photos, notes, timestamps, and status confirmation so closed means the hazard was remediated, not merely acknowledged.
Can corrective actions trace back to inspections or incidents?
Yes. Corrective actions can be created from inspections, incidents, digital forms, toolbox talks, equipment checks, and field observations, with the closure proof tied back to the source record.
How does Rosie help with corrective actions?
Rosie, the AI Admin & Risk Assistant, can structure spoken field notes into corrective action details and watch action data for repeat hazards, slow owners, overdue items, and closure patterns.
Do corrective actions work offline?
Yes. Field teams can receive, document, and close actions in low-signal areas, with local save and sync when connectivity returns.
What should we bring to a corrective action demo?
Bring an open action log, inspection finding, incident follow-up list, equipment deficiency, or overdue corrective action spreadsheet. SALUS can show the same items as named owners, due dates, escalation, photo evidence, and closure velocity.
Closure demo

Bring your open action log.
We will show what should close first.

Walk through assignment, escalation, evidence, and closure velocity from one real action list.

Bring the current workflow. We will map the live version from field action to proof.