incident investigation procedures for a traffic control company

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# <Name of Project> - Traffic Management Plan (cont.) Template # Category 2 or 3 Traffic Management Plan # <Name of Project> - Traffic Management Plan ## 3. Incident Management Plan The Incident Management Plan defines processes for responding to unplanned events or traffic incidents in the work zone so that incident response operations within the work site are managed effectively. The Incident Management Plan requirements are partially determined by the project category (see Section 3.2: Traffic Management Plan Sub-Plans and Section 3.4: Traffic Management Plan Requirements by Category in the Traffic Management Manual for Work on Roadways). <table><tr><th>Traffic Control Supervisor and Qualifications</th><th>Name and qualifications.</th></tr><tr><td>Traffic Control Manager and Qualifications</td><td>Name and qualifications.</td></tr><tr><td>Emergency Response Agencies and Contact Information</td><td>Name and contact information (may be listed in Section 6: Contact List).</td></tr><tr><td>Types of traffic incident that could occur within work zone</td><td>Motor vehicle incident, motor vehicle incident with injuries, vehicle stalls, emergency vehicle transit of work zone, dangerous goods incident, wide load passing, etc.</td></tr><tr><td>Procedures for responding to traffic incident that occurs within work zone</td><td>Will there be a radio announcement? Who will evaluate the incident? Who will call 911? Will traffic be stopped or will there be single lane alternating traffic? Who will assist the emergency responders through the site, and how? Who will assist if it is necessary to clear vehicles, and how?</td></tr></table> Traffic Management Manual for Work on Roadways 2020 C-18

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# Appendix A.1: Glossary - Terms Ministry of BRITISH Transportation COLUMBIA and Infrastructure <table><tr><th>Incident Management Plan</th><th>A sub-plan within a Traffic Management Plan that documents a plan for detecting incidents and managing incident response operations (see Section 3: Traffic Management Plans). It includes priorities and procedures for incident detection, response actions that will restore traffic flow as quickly as possible, and a review and analysis process for reducing incident frequency and severity.</th></tr><tr><td>intermittently-moving work</td><td>A road maintenance activity with a frequently changing work zone (e.g., some mowing operations) or one that involves frequent stops that last 30 minutes or less (temporary patching, group re-lamping of street lights, Benkleman beam testing, crack sealing, etc.).</td></tr><tr><td>isolated pothole patching</td><td>The patching of one or two potholes within a 1 km length of roadway.</td></tr><tr><td></td><td>See also "multiple pothole patching" in this Glossary.</td></tr><tr><td>lane closure</td><td>One (or more than one) lane of traffic is closed to traffic use in one or both directions but the entire road has a minimum of one lane available for the passage of traffic for each direction.</td></tr><tr><td>Lane Closure Request Form</td><td>The Ministry's "Work Notification/Lane Closure Request and Approval Form" that is completed by the Prime Contractor and submitted to the District Manager of Transportation for acceptance. It identifies the proposed work zone location and traffic control measures, and is the minimum level of documentation required from the Prime Contractor. See Appendix E: Lane Closure Request Form for a sample of the form and a link to it.</td></tr><tr><td>lane drop</td><td>The closure of a through lane by using appropriate temporary traffic control devices, including flashing arrow boards and merge tapers.</td></tr><tr><td>layout</td><td>A schematic diagram of the roadway sh…

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# What is a traffic management plan? A traffic management plan is usually required to outline the traffic hazards and specify the measures needed for traffic control. A traffic management plan can be defined as: "the strategies designed to safely mitigate the impact of construction, rehabilitation, maintenance, incident management and special events on roadways to maintain mobility and worker safety." (From: British Columbia Ministry of Transportation and Infrastructure). Plan the traffic diversion so that the flow of traffic ensures the safety of the workers, and the road work does not endanger the other road users. Plan the traffic diversion in the work zone to take into account: - the type of work and how much of the road will be closed - the duration of the work (long,short,very short, stationary or mobile work) - the hours in which the work will take place - the classification of the road (e.g., highway, non-highway) - the legal maximum speed limit - the location such as urban/rural road - the number of vehicles that will use the road in a day (traffic volume) - the road surface (in general, and during construction, such as loose gravel) - any pedestrians or cyclists that could pass through or near the work zone The traffic management plan should include: - the hazards related to the vehicle traffic - written procedures for setting up, maintaining, and removing the work zone - roles and responsibilities in setting up, maintaining, inspecting, and removing the work zone - the layout of the work zone (provisions must be made for flexible layouts as needs may change as the work progresses) - the maximum speed allowed for vehicles throughout the work zone - types of signalling or traffic control devices to be used and their location - management of any hazards created by the road work (e.g., dust, falling rock, loose gravel, potholes, etc.) - a communication strategy to inform the public in advance (where possible) about road work and temporary…

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# Appendix A.1: Glossary - Terms Ministry of BRITISH Transportation COLUMBIA and Infrastructure Traffic Control Supervisor The individual designated by the Prime Contractor to <table><tr><th>Traffic Control Supervisor</th><th>The individual designated by the Prime Contractor to supervise traffic control and personnel. If the Traffic Control Supervisor acts as a Traffic Control Person, they shall have TCP certification in order to assume the duties of a TCP and direct traffic. If the Traffic Control Supervisor is designated to ensure the requirements of Part 18.4 - Supervision in WorkSafeBC's Occupational Health and Safety (OHS) Regulations are met, they are required to be adequately trained in a manner acceptable to WorkSafeBC. See WorkSafeBC's Occupational Health and Safety (OHS) Guidelines.</th></tr><tr><td>traffic delay</td><td>See "vehicle delay" in this Glossary, unless otherwise specified.</td></tr><tr><td>Traffic Engineer</td><td>A Professional Engineer licensed by the Engineers and Geoscientists British Columbia (EGBC) and qualified and experienced in traffic management planning and highway safety.</td></tr><tr><td>traffic flow</td><td>The movement of road users/traffic on the highway. Typically this refers to the measurement of vehicular flow. However, depending on the location and numbers, other modes of transportation may also be measured.</td></tr><tr><td>traffic management</td><td>The strategies designed to safely mitigate the impact of construction, rehabilitation, maintenance, incident management and special events on roadways to maintain traffic mobility and worker safety. The documentation of strategies is completed using a Traffic Management Plan.</td></tr><tr><td>traffic management strategy</td><td>See "traffic management" in this Glossary.</td></tr><tr><td>Traffic Management Plan</td><td>The Prime Contractor's project-specific plan that details the strategies for protecting workers and safely and efficiently moving road users through the work…