McShane Construction
2,000+ miles of job site visibility without travel
2,000+ miles of job sites. 90 audit forms. A VP of Safety who stopped getting on planes — because the platform brings every site to life on his screen.
Company profile
- Industry
- General Contractor — General Contracting
- Workforce
- National GC workforce, 2,000+ mile coverage area
- Geography
- National, United States (2,000+ miles)
- Challenge
- Their provider vanished, adoption was dying
2,000+
Miles of job site visibility without travel
90
Audit forms covering every field practice and process
6–7 yrs
On the platform and adoption continues to grow
<1 mo
New hires become competent auditors
You have two choices. You could destroy your life and get on a plane every day to visit all these job sites. Or you create a system where people can bring jobs to life in front of your eyes.
McShane Construction is a national general contractor operating job sites spread across more than 2,000 miles in the United States. Headquartered in Chicago, they were blossoming around the country 10–12 years ago — growing rapidly in the Southeast, seeing work increase in the West.
That kind of geographic footprint creates a binary choice for safety leadership: destroy your life getting on a plane every day to physically visit every site, or build a system where the sites come to you.
Operational safety turns field work into usable proof.
Their provider vanished, adoption was dying
McShane had already invested in a digital safety platform. But the relationship deteriorated, the UX fell behind, and switching platforms risked confusion, resistance, and a temporary regression in adoption.
Support disappeared
When issues arose, the rapid response McShane needed wasn't there anymore. The personal connection evaporated and the platform's user experience couldn't keep up with what field teams needed.
Switching risked resetting to zero
Everyone had gotten used to where things live and how workflows work. McShane needed a partner who'd invest the time to understand their operations and earn the trust of the field — not just sell a transaction.
Photos in audit forms replaced plane tickets to distant sites
Photos in audit forms
Instead of flying to a site in the Southeast to see what's going on, leadership can open any project, anywhere, and see what the site actually looks like. Photos embedded in audit forms bring jobs to life on screen. That's not a reporting feature. That's a replacement for a plane ticket.
Simplicity across generations
McShane has workers across the full generational spectrum — young workers who love technology and older workers who don't. The platform has to work for both without friction. "Nobody is challenged while using it. Nobody needs to be trained for weeks before they can complete an audit." It was simple when McShane started using it six or seven years ago, and it's even simpler now.
Education as a platform
McShane doesn't just use SALUS as a documentation tool. They use it as a teaching platform. They've built 90 audit forms that cover every single practice and process happening in the field. Project engineers fresh out of school — two to three years of experience — don't just fill out forms. They learn what to look for through the forms. The system tells them what McShane considers important during each process. You could take someone with zero construction knowledge, put them on a site with SALUS, and within a month they'd be confident enough to walk onto any job and identify what's right and what's wrong.
Instead of flying to a site in the Southeast to see what's going on, leadership can open any project, anywhere, and see what the site actually looks like. That's not a reporting feature. That's a replacement for a plane ticket.
2,000 miles of visibility without the travel
Safety program effectiveness
- ✓90 audit forms covering every field practice and process — no gap in coverage
- ✓Photo-embedded forms give leadership real-time visual verification of site conditions across 2,000+ miles
- ✓Platform doubles as an education tool — new hires learn what to look for through the forms themselves
- ✓Universal adoption across full generational spectrum from 22-year-old apprentices to 70-year-old veterans
- ✓Corrective actions tracked with individual accountability from receipt to closure across all sites
Productivity gains
- ✓Eliminated need for leadership travel to remote sites — photos in audit forms replace plane tickets
- ✓New hires become competent auditors within one month, reducing onboarding time
- ✓Mobile-first platform means no trips back to the office for paperwork — audits completed on the spot
- ✓Instant access to any project from anywhere — no coordination delays for site visibility
The workflows behind the result
Each result traces back to a specific way field work was captured, routed, and made visible.
- 01reporting
Photo-Embedded Forms
McShane’s 90 audit forms require photos — not descriptions — of field conditions. A photo in a form replaces a plane ticket. Dennis can see what every site actually looks like without flying to it. Jobs come to life in front of his eyes because the platform was built to carry visual evidence, not just text.
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- 02field forms
Field-First Simplicity
“Dumbed down to simplicity” — Dennis’s words. SALUS is designed for workers who range from 22-year-old apprentices to 70-year-old veterans. If anyone can find a reason to say the system is too complicated, they won’t use it. McShane’s adoption proves nobody found that reason.
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- 03training
Micro-Learning Integration
Dennis took someone who knew nothing about construction and made them a competent auditor in one month — using SALUS as the education tool. Micro-learning modules push directly to workers’ devices. Completion is tracked in real time. The platform doesn’t just collect data. It teaches.
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- 04corrective actions
Corrective Actions with Individual Accountability
Across 2,000+ miles of sites, every corrective action is assigned to a specific person, tracked from receipt to closure. The loop stays open until someone closes it. That’s how a national GC maintains accountability without flying to every project.
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More from Dennis Rumshas
You could take any person that knows nothing about construction. I could give them this system, take them to a job site and give them a week of using it. Within a month or three months you could have somebody that had no knowledge about what they’re looking at or seeing, extremely confident to walk on any site and acknowledge what they’re seeing, what’s wrong. It’s really an education tool to make sure that what our employees are seeing is what we want them to know about.
Everybody is looking for a reason not to do stuff. And if you give them opportunities to say, ‘Well the system sucks and we don’t need to use it,’ they won’t use it. So we do not have that issue whatsoever with SALUS. It’s quick, it’s fast. The data is always there and people are able to use it wherever they’re at around the country.
10, 12 years ago, McShane itself was blossoming around the country. You have two choices. You could destroy your life and get on a plane every day and fly to all these job sites to see what they actually look like. Or you create a system where people can bring jobs to life in front of your eyes. So now I have the ability to go into any project anywhere that anyone says they’re having an issue with and I can see what the site looks like. Why? Because we’re able to put pictures in these audit forms. That is the most important thing to me.