O'Connor Electric
3rd platform finally the right fit — after two failed attempts
The electrical contractor that tried two platforms before finding the one that worked for both the field and the office.
Company profile
- Industry
- Specialty Trade — Electrical
- Workforce
- Full electrical division, Commercial & industrial projects
- Geography
- North America
- Challenge
- Two platforms, two failures
3rd platform
Finally the right fit — after two failed attempts
Same-day
Customer support responses on feature requests
500 workers
Full field adoption with zero lag and no friction
Time reclaimed
Safety director freed from managing software to managing safety
SALUS is the perfect marriage of both usability and capability. It has really great features for us as admin, but it’s simple for my crews to use out in the field, too.
O’Connor Electric had been through the digital safety gauntlet. They’d tried two different platforms before finding SALUS — and each one taught them the same lesson every contractor eventually learns: a tool that works for the office but not the field is useless, and a tool that works for the field but not the office is pointless.
Operational safety turns field work into usable proof.
Two platforms, two failures
O'Connor had been burned twice. After one platform too complex for the field and another too simple for the office, they were skeptical any tool could serve both the 60-year-old carpenter and the safety director.
Usability vs. capability
Platform one had great reporting but field workers couldn't use it. Platform two was simple enough for the field but stripped away compliance tracking, configurability, and everything the office needed.
Troubleshooting replaced safety work
Technical issues were constant on the first platform. Adoption cratered. The safety director spent as much time managing software problems as managing the safety program.
Field simplicity and office power without the compromise
Usability and capability in one tool
SALUS didn't force O'Connor to choose between usability and capability. It delivered both. The mobile app was intuitive for field workers, the web app gave admins the reporting power they'd been missing.
Support that actually listens
The customer support team actually listened. When O'Connor needed changes, they got them — not a ticket number.
SALUS didn't force O'Connor to choose between usability and capability. It delivered both — because both are non-negotiable when you need the field to create the data and the office to trust it.
Full field adoption without sacrificing office capability
Safety program effectiveness
- ✓Perfect marriage of field usability and office reporting capability
- ✓Expired NFPA 70E certs block workers from signing high-risk permits
- ✓Real-time visibility across 500 electricians on dozens of active sites
- ✓COR certification ready — comprehensive compliance documentation
Productivity gains
- ✓Safety director’s time redirected from managing software problems to managing safety
- ✓Easy, reliable, no lag-time — eliminated friction that killed adoption on previous platforms
- ✓Freed safety professionals to spend time with crews on impactful field interactions
- ✓Portable worker profiles eliminate re-entering credentials at each new project
The workflows behind the result
Each result traces back to a specific way field work was captured, routed, and made visible.
- 01offline mode
Offline-First Architecture
Electrical rooms and riser shafts are the worst places for cellular signal — and the most critical for safety documentation. SALUS auto-saves everything locally. Full functionality with zero signal. O’Connor’s 500 field workers don’t lose data in the spaces where they need it most.
Explore the feature
- 02field forms
Smart Digital Forms with Electrical Hazard Logic
Forms auto-populate with arc flash boundaries, voltage class, required PPE, and isolation points based on the task. Irrelevant hazards are skipped automatically. The form adapts to the work — not the other way around.
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- 03reporting
Portable Worker Profiles
Every electrician’s certifications, training records, and qualifications travel with their profile from site to site. O’Connor workers don’t re-enter credentials every time they move to a new GC’s project. Verified once, available everywhere.
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- 04qr workflows
QR-Code Site Operations
Scan at the site gate for orientation. Scan the panel for the safe-work procedure. Scan the foreman’s phone for toolbox talk sign-in. No app menus. No login screens. No training required — which is how you get 500 electricians to actually use the tool.
Explore the feature
More from O’Connor Electric
The bottom line is that an investment in safety will pay for itself over and over again. The right platform will stop you from spending all of your time managing paper or electronic files. When you have more time on your hands, you’re freed up to be with your crew more often and to have the kind of impactful interactions around safety that all of us safety pros yearn for. Not to mention, you gain the ability to report back to the business with the kind of insight around safety performance that would be out of reach without a proper digital safety platform.
Immediately the biggest change we saw with SALUS compared to other platforms was the customer service. With past providers, I felt like my requests would fall on deaf ears. But with SALUS, my voice is always heard.