The Universal Group
$750K/year insurance premium savings
The company that turned a potential $15,000 fine into $750K in annual insurance savings.
Company profile
- Industry
- General Contractor — General Contracting
- Workforce
- National-scale crews + subs, Cross-country operations
- Geography
- National scale, Canada
- Challenge
- Fines, premiums, and no proof
$750K/year
Insurance premium savings
4,000
Form signatures per month across the country
$0
Compliance fines — previously facing $5K–$15K
We were facing a potential $5,000 to $15,000 fine. Now, we’re getting 4,000 form signatures across the country in a month, and we’ve gotten a huge rebate on our premiums.
The Universal Group operates at national scale across Canada, with workers and subcontractors spread across the country. Their safety program needed to keep pace with their geographic footprint — and it wasn’t.
Compliance was fragmented. Documentation was inconsistent. And the financial consequences were stacking up.
Operational safety turns field work into usable proof.
Fines, premiums, and no proof
Universal's safety documentation was fragmented — some digital, some paper, none connected into a system that could produce the evidence regulators and underwriters demanded. That fragmentation had a price.
Fines up to $15,000
Potential fines in the range of $5,000 to $15,000 were on the table. Without a connected system, producing the evidence regulators required was a scramble every time.
Premiums they couldn't negotiate
Underwriters assess your safety program when setting rates. No real-time data, no trend analysis, no centralized audit trail — that doesn't give underwriters confidence. It gives them reasons to charge more.
Share a screen instead of opening a filing cabinet
One platform, national scale
SALUS centralized Universal's entire safety program into one platform that scales nationally. Every site, every worker, every form — visible in real time from a single dashboard.
Audit-ready in seconds
When the insurance auditor asks to see your program, you don't open a filing cabinet. You share a screen. The data speaks for itself — because the field created it, the platform organized it, and the office can access it in seconds.
When the insurance auditor asks to see your program, you don't open a filing cabinet. You share a screen. The data speaks for itself.
$750K saved, 4,000 signatures a month
Safety program effectiveness
- ✓National-scale safety program consolidated into one platform
- ✓Real-time visibility across every site, worker, and form country-wide
- ✓$0 compliance fines — from previously facing $5K–$15K
- ✓COR certification ready — audit-ready documentation generated automatically
Productivity gains
- ✓$750K/year in insurance premium savings through better audit outcomes
- ✓Fourteen disconnected safety systems consolidated into one
- ✓4,000 form signatures per month without adding administrative headcount
- ✓Insurance conversations shifted from assembling paper evidence to sharing a screen in seconds
The workflows behind the result
Each result traces back to a specific way field work was captured, routed, and made visible.
- 01reporting
Enterprise Scalability
Fourteen disconnected safety systems consolidated into one. SALUS scales automatically: worker profiles are portable, forms deploy company-wide instantly, and reporting aggregates across an entire national portfolio without manual consolidation. That’s how 4,000 form signatures a month happen across the country.
Explore the feature
- 02reporting
Looker-Powered Analytics
Google’s enterprise analytics engine embedded directly in the platform. The Universal Group doesn’t just report on compliance — they analyze leading indicators across every operation, every province, every sub. The data that drove $750K in insurance savings didn’t come from a spreadsheet. It came from a dashboard.
Explore the feature - 03reporting
Insurance Premium Documentation
Better data means better audits. Better audits mean lower premiums. Every form signed, every cert verified, every corrective action closed — all audit-ready documentation generated automatically as a byproduct of daily field operations. The $750K didn’t require a special project. It required a platform that produces proof.
Explore the feature - 04subcontractor management
Subcontractor Portal
Subs submit safety documentation digitally through SALUS. No more chasing paper. No more assuming compliance. The office sees real-time submission status across every subcontractor on every project — verified, time-stamped, and searchable.
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More from Robert Clark
We were facing a potential $5,000 to $15,000 fine. Now, we’re getting 4,000 form signatures across the country in a month, and we’ve gotten a huge rebate on our premiums.
We were facing a potential $5,000 to $15,000 fine. Now, we’re getting 4,000 form signatures across the country in a month, and we’ve gotten a huge rebate on our premiums.