Mazzei Electric Ltd.
Real-time incident visibility for executive team (previously quarterly or on request)
280 electricians. Four offices across BC. The executives who used to find out about incidents quarterly now see every single one in real time.
Company profile
- Industry
- Specialty Trade — Electrical
- Workforce
- 280+ staff, 4 offices across BC
- Geography
- British Columbia (Nanaimo, Victoria, Kelowna, Fort St. John)
- Challenge
- Leadership heard about incidents quarterly
Real-time
Incident visibility for executive team (previously quarterly or on request)
Instant
Company-wide distribution of SWPs, SJPs, and FLHAs
Digital
Onboarding — new hire orientation tracked and visible in real time
COR audit-ready
Central storage for all safety documentation
Now it goes to our entire leadership team and we can start a conversation about what’s happening. Before, they’d say, “Oh, I had no idea.” Having them more aware has helped us reach every level.
Mazzei Electric Ltd. is a family-owned electrical subcontractor founded in 1994 in Nanaimo, British Columbia.
What started as a small commercial service operation has grown into one of BC’s leading electrical contractors, with over 280 staff across four offices: Nanaimo, Victoria, Kelowna, and Fort St. John. In 2022, Mazzei joined Seacliff Group and partnered with Seacliff Electric in Calgary, extending their reach across provinces. They deliver commercial, multi-family residential, and institutional new builds across British Columbia — the kind of projects where 280 electricians are spread across dozens of active sites at any given time.
Operational safety turns field work into usable proof.
Leadership heard about incidents quarterly
Before SALUS, Mazzei ran safety on paper and SharePoint. SharePoint stores documents — it doesn't drive action. The result was a safety operation that functioned on delay.
Executives in the dark
When an incident happened on a job site, leadership found out about it quarterly — if someone remembered to surface it. Zero real-time visibility across four offices and dozens of sites.
Print, mail, and hope
Disseminating updated safety bulletins across four offices and dozens of job sites took days. Certifications expired without warning. SharePoint couldn't push notifications or track action.
Every incident report now hits the executive inbox instantly
One platform replaces three systems
SALUS replaced binders, SharePoint, and quarterly summaries with a single platform. Consolidated from 3 company accounts to 1 unified platform.
Instant executive incident alerts
The biggest shift was incident reporting — auto-email sends every incident report directly to the executive team the moment it's submitted.
Before SALUS, executives would hear about safety trends and say, 'Oh, I had no idea.' Now they see the frequency themselves. They're watching the emails come in.
Real-time leadership visibility, one unified platform
Safety program effectiveness
- ✓Real-time incident visibility for executive team — leadership went from quarterly awareness to seeing every incident as it happens
- ✓Company-wide instant distribution of SWPs, SJPs, and FLHAs across four offices and dozens of sites
- ✓Digital onboarding with real-time tracking — nothing slips through the cracks
- ✓Consolidated 3 company accounts into 1 unified platform for consistent visibility
- ✓COR certification ready — central storage for all safety documentation, audit-accessible
Productivity gains
- ✓Eliminated paper printing and distribution across four offices and dozens of job sites
- ✓COR audit preparation streamlined — all documentation centralized and searchable in one platform
- ✓Onboarding process tracked in real time — supervisors pushed immediately if checklists are incomplete
- ✓Consolidated from 3 dashboards to 1 — one place to upload, update, and audit
The workflows behind the result
Each result traces back to a specific way field work was captured, routed, and made visible.
- 01searchable documents
Instant FLHAs on Mobile
Mazzei’s electricians complete field-level hazard assessments on their phones — at the panel, not at the trailer. The form that used to live in a physical safety folder on site now lives in every worker’s pocket. Instant access. Instant completion. Instant documentation.
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- 02offline mode
Company-Wide SWP & SJP Distribution
Safe-work procedures and safe-job procedures pushed to every device across all four offices. When a procedure changes, every worker sees the update immediately. No more outdated paper binders on remote sites. No more version confusion between Nanaimo and Fort St. John.
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- 03reporting
Incident Report Auto-Distribution
Every incident report auto-emails to the entire executive team the moment it’s submitted. Mazzei’s executives went from finding out about incidents quarterly — if at all — to seeing them in real time. The visibility shift changed leadership engagement overnight.
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- 04qr workflows
Digital Onboarding with Real-Time Tracking
Mazzei consolidated three company accounts into one and tracks onboarding completion in real time. The office knows exactly who has completed orientation, who hasn’t, and where the gaps are — across all 280+ staff, across all four offices, on one screen.
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More from Donnie
Now we can just instantly upload SWPs, SJPs. FLHAs are done right on everyone’s phones, which is great. And this is the central storage area for us that we can go back and whenever we do our COR audits and stuff like that.
All of their onboarding happens on SALUS and we’re able to see it real time when it’s done and push our supervisors on site if it’s not. It really is — not as much gets missed when it’s all online and you have someone dedicated to looking at it. Efficiency goes up for sure.
Now it goes to all of them so that we can start an email chain on what’s going on. It goes to our entire director leadership and then it comes to myself and Dan, our safety manager, and then we can start a conversation about what’s happening. Before sometimes it would be like you’d submit it to them going, ‘Hey, this is what’s going on.’ They’d be like, ‘Oh, I had no idea.’ Everything comes from the top down. So to have them more aware of what’s happening has really helped us trickle back down to all levels.