Viaduct Sheet Metal Ltd.
2 wks to full implementation
50 workers. 50 daily forms. Zero paper. Fully implemented in two weeks.
Company profile
- Industry
- Specialty Trade — Sheet Metal / HVAC
- Workforce
- 50 workers, Commercial & high-rise projects
- Geography
- British Columbia
- Challenge
- Paperwork about to triple overnight
2 wks
To full implementation
3x
Increase in form volume handled seamlessly
Zero
Paper across all safety documentation
Ensuring the safety of our field workers is job number one.
Viaduct Sheet Metal Ltd. is a leading provider of commercial, high-rise residential, and institutional ventilation systems in British Columbia.
When the pandemic mandated daily health screening for every worker on every site, Viaduct faced a simple math problem: 50 workers submitting 50 paper forms every day. That’s 250 forms a week. That’s chaos.
Operational safety turns field work into usable proof.
Paperwork about to triple overnight
The daily COVID screening requirement alone would have tripled Viaduct's paperwork — on top of documentation that was already stretching the limits of what paper could handle.
Volume beyond paper's limits
Existing daily safety documentation was already maxing out the paper system. Adding mandatory daily screening for every worker would have made it completely unmanageable.
Dinosaurs to convince
Veteran field workers — many self-described "dinosaurs" — had to be won over, not forced. Convincing them that digital was the path forward was the harder challenge.
Full implementation in two weeks, not two months
Cost-competitive, paper eliminated
Cost was competitive and eliminated paper costs entirely.
Old-school workers settled in fast
The tool was simple enough that even self-described "old-school workers" settled into it quickly. Full implementation took two weeks.
The tool was simple enough that even the self-described 'old-school workers' settled into it quickly. Full implementation took two weeks. Not two months. Two weeks.
Full implementation in two weeks, zero paper
Safety program effectiveness
- ✓3x increase in form volume absorbed without any drop in documentation quality
- ✓Every worker — including self-described old-school veterans — adopted and now appreciates the platform
- ✓Equipment QR codes verify inspection status, maintenance history, and operator certification instantly
- ✓Digital permits manage high-risk HVAC operations with real-time conflict detection
- ✓COR certification ready — all documentation digitized and organized
Productivity gains
- ✓Full implementation in two weeks — not months
- ✓Zero paper across all safety documentation — eliminated printing and filing entirely
- ✓3x form volume handled with zero additional administrative staff
- ✓Equipment deficiencies route directly to maintenance team with photos, location, and severity — no phone calls or delays
- ✓Competitive pricing plus eliminated paper costs made the business case cost-neutral
The workflows behind the result
Each result traces back to a specific way field work was captured, routed, and made visible.
- 01qr workflows
Connected Equipment Lifecycle
Every piece of sheet metal equipment — brakes, shears, seamers, duct formers — gets a QR code. Scan to verify inspection status, maintenance history, and operator certification. Deficiencies route to the maintenance team automatically. The equipment lifecycle is connected because the platform was built to connect it.
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- 02qr workflows
Equipment QR Codes with Maintenance Routing
A deficiency identified on a duct former in the field doesn’t wait for a phone call. SALUS routes it directly to the maintenance team with photos, location, and severity. The repair loop starts the moment the scan happens.
Explore the feature - 03offline mode
Digital Permits for HVAC Operations
Hot work on ductwork, work in confined mechanical spaces, operations on live systems. SALUS’s permit module manages the high-risk activities that define mechanical contracting — with real-time conflict detection for simultaneous operations in the same zone.
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- 04offline mode
Offline-First for Mechanical Spaces
Mechanical rooms, rooftop units, riser shafts — the spaces where Viaduct works are the spaces where signals die. SALUS’s continuous-sync architecture means documentation survives every dead zone. Full functionality. Zero signal required.
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More from Sheila Sadler
Every single worker has settled into it now and appreciates the platform.
The SALUS team helped us create and digitize our forms while we created employee profiles and uploaded certificates to their digital wallet, and the rest fell into place quickly.