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What should be included in KPI reporting of incidents?

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KPI reporting of incidents should include several key elements to ensure thorough analysis and preventative action. These elements encompass incident details, contributing factors, and corrective measures [1].

Key components to include in incident KPI reporting:

  1. Incident Description:
    • Date of incident [1]
    • Time and location of the occurrence [2]
    • A description of the incident [1], including the sequence of events and conditions [3]
  2. Contributing Factors:
    • The factors that contributed to the incident [1]
    • Root causes and means for preventing a recurrence [4]
    • Identification of hazards or failures in engineering, work practice, and administrative controls [5]
  3. Personnel Data:
    • Victim's personal data, including name, address, age, sex, nationality, job title, date of employment, and time in position [3], [6]
    • Training for the job being performed at the time of the incident [3], [6]
  4. Equipment/Process Data:
    • Equipment type, manufacturer, model, and condition [3], [6]
    • Details of the process involved, including misuse and maintenance program [3], [6]
  5. Corrective Actions and Recommendations:
    • Any recommendations resulting from the investigation [1]
    • Resolutions and corrective actions taken [1]
    • Long-term actions to prevent similar incidents [7]
  6. Safety and Health Program:
    • Information on whether the employer has a safety and/or health program [3], [6]
    • How the elements of the program are specifically implemented at the worksite [3], [6]
  7. Reporting and Review:
    • Review the report with all affected personnel whose job tasks are relevant to the incident findings [1]
    • Establish a system to promptly address and resolve the incident report findings and recommendations [1]
  8. Record Keeping:
    • Retain incident investigation reports for a specified period (e.g., five years) [1]

This information should be documented thoroughly to facilitate learning from past experiences and preventing future incidents [8].

8 source record(s)

Sources used for this answer

[1] HIOSH Construction Standards: Occupational Safety and Health (12-8-3)

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- correction of unsafe performance, and, if necessary, through a clearly defined and communicated disciplinary system. inspections so that new or previously missed - (3) Periodic inspections. The employer shall conduct periodic in-house safety and health hazards or failures in engineering, work practice, and administrative controls are identified. The in-house inspections will be conducted by individuals who are trained to recognize hazardous conditions, as members of the safety and health committee or a person designated and trained by the employer for the facility's safety and health program. - (4) Safety and health training. - (A) The employer shall develop and institute a safety and health-training program for all employees so they have an understanding of the hazards to which they may be exposed, and the procedures or practices needed to protect them from these hazards. - (B) In addition, supervisors and managers shall be trained in the elements of the employer's safety and health program and in the specific responsibilities assigned to them under the program. - (C) The employer shall ensure that the supervisors and managers understand their responsibilities under the safety and health program and their importance to the safety and health of the workplace. In particular, the training for managers and supervisors shall enable them to: - (i) Recognize potential hazards; (ii) Maintain safety and health protection in the work area; and - (iii) Reinforce employee training on the nature of the potential hazards and required protective measures.

[2] HIOSH Construction Standards: Occupational Safety and Health (12-8-3)

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the safety and health program without fear of reprisal and provide a mechanism to ensure timely and appropriate responses to correct these conditions. - (ix) Provide a mechanism to investigate accidents and "near miss" incidents, so that the root cause and means for preventing a recurrence are identified. For the purposes of this chapter, the term "accident" means any unexpected happening that interrupts the work sequence or process and that may result in injury, illness, or property damage. - (x) Provide a means to review injury and illness trends over time, so that patterns with common causes can be identified and eliminated. - (xi) Establish a mechanism for the employer to conduct ongoing, periodic in-house safety and health inspections so that new or previously missed hazards or failures in controls are identified. Inspections shall be conducted with a frequency necessary to be effective but in no event with less frequency than that established in section [redacted postal code]-3. - (xii) Address the impact of emergency situations and develop written plans and procedures to insure employee safety during emergencies. For the purpose of this standard, the term "emergency situation" means an unforeseen single event or combination of events that calls for immediate action to prevent, control, or

[3] Rules for the Administration of the Oregon Safe Employment Act (General Occupational Safety and Health, Division 2, OSHA Oregon)

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Oregon Occupational Safety and Health Division Division 2 - (2) An incident investigation shall be initiated as promptly as possible, but not later than 48 hours following the incident. - (3) An incident investigation team shall be established and consist of at least one person knowledgeable in the process involved, including a contract employee if the incident involved work of the contractor, and other persons with appropriate knowledge and experience to thoroughly investigate and analyze the incident. - (4) A report shall be prepared at the conclusion of the investigation which includes at a minimum: - (i) Date of incident; - (ii) Date investigation began; - (iii) A description of the incident; - (iv) The factors that contributed to the incident; and - (v) Any recommendations resulting from the investigation. - (5) The employer shall establish a system to promptly address and resolve the incident report findings and recommendations. Resolutions and corrective actions shall be documented. - (6) The report shall be reviewed with all affected personnel whose job tasks are relevant to the incident findings including contract employees where applicable. - (7) Incident investigation reports shall be retained for 5 years. - (n) Emergency planning and response. The employer shall establish and implement an emergency action plan for the entire plant in accordance with the provisions of 29 CFR 1910.38(a). In addition, the emergency action plan shall include procedures for handling small releases. Employers covered under this standard may also be subject to the hazardous waste and emergency response provisions contained in 29 CFR 1910.120(a), (p) and (q). Note: 1910.38 is now OAR [redacted phone]. - (o) Compliance Audits. - (1) Employers shall certify that they have evaluated compliance with the provisions of this section at least every 3 years to verify that the procedures and practices developed under the standard are adequate and are being followed.

[4] Nevada Operations Manual (Nevada OSHA)

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OSHA rules and regulations. The identity of witnesses will remain confidential to the extent possible. However, inform each witness that disclosure of his/her identity may be necessary in connection with enforcement or court actions. - B. The informer's privilege also protects the contents of statements to the extent that disclosure would reveal the witness's identity. When the contents of a statement will not disclose the identity of the informant (i.e., statements that do not reveal the witness's job title, work area, job duties, or other information that would tend to reveal the individual's identity), the privilege does not apply, and such statements may be released. - C. Inform each witness that his/her interview statements may be released if he or she authorizes such a release or if he or she voluntarily discloses the statement to others, resulting in a waiver of the privilege. - D. Inform witnesses in a tactful and nonthreatening manner that making a false statement to a CSHO during the course of an investigation could be a criminal offense. Making a false statement, upon conviction, is punishable in accordance with NRS 618.705 . - g. INVESTIGATION DOCUMENTATION Document all fatality and catastrophe investigations thoroughly. - 1. Personal Data (Victim) - Potential items to be documented include: name; address; email address; telephone number; age; sex; nationality; job title; date of employment; time in position; job being done at the time of the incident; time spent performing the task in which the incident occurred (on the day of the incident and overall total time/history); training for job being performed at time of the incident; employee deceased/injured; nature of injury (e.g., fracture, amputation, etc.); and prognosis of injured employee. - 2. Incident Data - Potential items to be documented include: how and why did the incident occur; the physical layout of the worksite; sketches/drawings; measurements; video/audio/photos to identify sources; and w…

[5] UOSH Field Operations Manual

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- d. Inform witnesses in a tactful and nonthreatening manner that any person who knowingly makes a false statement, representation, or certification in any application, record, report, plan, or other document filed or required to be maintained under the Utah OSH Act is guilty of a class A misdemeanor in accordance with Utah Code Ann. § 34A-6-307(5)(c). ## F. Investigation Documentation Document all accident investigations thoroughly. - 1. Personal Data - Victim Potential items to be documented include: name; address; email address; telephone; age; sex; nationality; job title; date of employment; time in position; job being done at the time of the incident; training for job being performed at time of the incident; employee deceased/injured; nature of injury - fracture, amputation, etc.; and prognosis of injured employee. - 2. Incident Data Potential items to be documented include: how and why the incident occurred; the physical layout of the worksite; sketches/drawings; measurements; video/audio/photos to identify sources, and whether the accident was work-related. - 3. Equipment or Process Involved Potential items to be documented include: equipment type; manufacturer; model; serial number; manufacturer's instructions; kind of process; condition; misuse; maintenance program; equipment inspection (logs, reports); warning devices (detectors); tasks performed; how often equipment is used; energy sources and disconnecting means identified; and supervision or instruction provided to employees involved in the accident. - 4. Witness Statements Potential witnesses include: the public; fellow employees; management; emergency responders (e.g., police department, fire department); and medical personnel (e.g., medical examiner). - 5. Safety and Health Program Potential questions include: - a. Does the employer have a safety and/or health program? - b. Does the program address the type of hazard(s) that resulted in the serious injury/fatality/catastrophe? - c. How the element…

[6] Canada Occupational Health and Safety Regulations (SOR/86-304)

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- (d) the permanent impairment of a body function of an employee; - (e) an explosion; - (f) damage to a boiler or pressure vessel that results in fire or the rupture of the boiler or pressure vessel; or - (g) any damage to an elevating device that renders it unserviceable, or a free fall of an elevating device. SOR/89-479, s. 1; SOR/94-263, s. 57; SOR/2002-208, s. 38; SOR/2014-148, s. 8; SOR/ 2019-246, s. 113; SOR/2021-118, s. 6. ## Records 15.6 (1) The employer shall, within 72 hours after a hazardous occurrence referred to in paragraph 15.5 (f) or (g), record in writing - (a) a description of the hazardous occurrence and the date, time and location of the occurrence; - (b) the causes of the occurrence; and - (c) the corrective measures taken or the reason for not taking corrective measures. - (2) The employer shall, without delay, submit a copy of the record referred to in subsection ( 1 ) to the work place committee or the health and safety representative. SOR/89-479, s. 1; SOR/94-263, s. 58; SOR/2002-208, s. 32. ## Minor Injury Records 15.7 (1) Every employer shall keep a record of each minor injury of which the employer is aware that is sustained by an employee in the course of employment. - (2) A record kept pursuant to subsection ( 1 ) shall contain - (a) the date, time and location of the occurrence that resulted in the minor injury; - (b) the name of the employee affected; - (c) a brief description of the minor injury; and - (d) the causes of the minor injury. SOR/89-479, s. 1; SOR/2019-246, s. 114(E). - d) une altération permanente d'une fonction de l'organisme chez un employé; - e) une explosion; - f) l'endommagement d'une chaudière ou d'un appareil sous pression qui a provoqué un incendie ou la rupture de la chaudière ou du réservoir; - g) l'endommagement d'un appareil élévateur le rendant inutilisable ou la chute libre d'un appareil élévateur. - DORS/89-479, art. 1; DORS/94-263,…

[7] Occupational Health and Safety Regulations, 2020 (Sask. Reg. 10/2020)

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## OCCUPATIONAL HEALTH AND SAFETY, 2020 - (b) any graphics, photographs or other evidence that may assist in determining the cause or causes of the accident; - (c) an explanation of the cause or causes of the accident; - (d) the immediate corrective action taken; and - (e) any long-term action that will be taken to prevent the occurrence of a similar accident or the reasons for not taking action. 31 Dec 2020 c S-15.1 Reg 10 s3-18. ## Prohibition re scene of accident - 3-19 (1) Unless expressly authorized by statute or by subsection (2), no person shall, except for the purpose of saving life or relieving human suffering, interfere with, destroy, carry away or alter the position of any wreckage, article, document or thing at the scene of or connected with an accident causing a death until an officer has completed an investigation of the circumstances surrounding the accident. - (2) When an accident causing a death occurs and an officer is not able to complete an investigation of the circumstances surrounding the accident, an officer may, unless prohibited by statute, grant permission to move the wreckage, articles and things at the scene or connected with the accident to any extent that may be necessary to allow the work to proceed, only if: - (a) graphics, photographs or other evidence showing details at the scene of the accident are made before the officer grants permission; and - (b) the co-chairpersons of a committee or the representative for the place of employment at which the accident occurred or their designates have inspected the site of the accident and agreed that the wreckage, article or thing may be moved. 31 Dec 2020 c S-15.1 Reg 10 s3-19. ## Investigation of dangerous occurrences - 3-20 (1) An employer, contractor or owner shall ensure that every dangerous occurrence as defined in subsection 2-3(1) is investigated as soon as is reasonably possible by: - (a) the co-chairpersons or their designates; - (b) the employer, contractor or owner …

[8] Occupational Safety and Health Standards (OSHA 29 CFR 1910)

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## 29 CFR 1910 (OSHA) incident investigation is for employers to learn from past experiences and thus avoid repeating past mistakes. The incidents for whicn OSHA expects employers to become aware and to investigate are the types of events which result in or could reasonably have resulted in a catastrophic release. Some of the events are sometimes referred to as 'near misses,' meaning that a serious consequence did not occur, but could have. Employers need to develop in-house capability to investigate incidents that occur in their facilities. A team needs to be assembled by the employer and trained in the techniques of investigation including how to conduct interviews of witnesses, needed documentation and report writing. A multi-disciplinary team is better able to gather the facts of the event and to analyze them and develop plausible scenarios as to what happened, and why. Team members should be selected on the basis of their training, knowledge and ability to contribute to a team effort to fully investigate the incident. Employees in the process area where the incident occurred should be consulted, interviewed or made a member of the team. Their knowledge of the events form a significant set of facts about the incident which occurred. The report, its findings and recommendations are to be shared with those who can benefit from the information. The cooperation of employees is essential to an effective incident investigation. The focus of the investigation should be to obtain facts, and not to place blame. The team and the investigation process should clearly deal with all involved individuals in a fair, open and consistent manner. 13. Emergency Preparedness. Each employer must address what actions employees are to take when there is an unwanted release of highly hazardous chemicals. Emergency preparedness or the employer's tertiary (third) lines of defense are those that will be relied on along with the secondary lines of defense when the primary lines of defens…

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