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working alone

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Risk Assessment for Lone Workers ================================

Assessment Date: \[DATE]

Assessor: \[ASSESSOR NAME]

Department/Area: \[DEPARTMENT/AREA]

Review Date: \[REVIEW DATE]

1\. Assessment Scope


This risk assessment covers employees who work alone or in isolated conditions. It includes all tasks performed by lone workers, both on and off-site, and considers foreseeable unusual conditions such as emergencies, power outages, and climate events. Excluded from this assessment are situations where employees are working in immediate proximity to others, negating the 'lone' aspect.

2\. Risk Assessment Methodology


This risk assessment uses a qualitative method, combining severity and probability parameters to determine the level of risk. A 5x5 risk matrix is used to rank hazards, taking into account the probability of exposure and the potential severity of an incident. The hierarchy of controls will be applied to determine appropriate control measures. [1] [1]

3\. Risk Matrix Reference


The following matrix is used to evaluate risk levels based on likelihood and severity:

Likelihood

| Rare | Unlikely | Possible | Likely | Almost Certain | | Severity | Catastrophic | Low | Low | Medium | High | Extreme | | Major | Low | Medium | High | Extreme | Extreme | | Moderate | Very Low | Low | Medium | High | Extreme | | Minor | Very Low | Low | Medium | High | High | | Negligible | Very Low | Very Low | Low | Medium | High |

4\. Hazard Identification and Risk Evaluation


1\. Potential for violence from clients, members of the public, or intruders.

Potential Consequences: Physical injury, psychological trauma, or even fatality. [3]

Affected Persons: Lone workers

Initial Risk Assessment
LikelihoodSeverityRisk Rating
PossibleMajorMedium
Control Measures
  • Implement a buddy system where possible.
  • Provide a reliable communication device (e.g., cell phone, satellite phone) with a fully charged battery.
  • Establish regular check-in procedures with a designated person.
  • Provide training on self-defense and conflict resolution.
  • Ensure the worker has access to a personal emergency alarm.
Residual Risk Assessment
LikelihoodSeverityRisk Rating
UnlikelyMajorLow

2\. Exposure to extreme weather conditions (heat, cold, storms).

Potential Consequences: Heatstroke, hypothermia, frostbite, dehydration, or weather-related injuries.

Affected Persons: Lone workers

Initial Risk Assessment
LikelihoodSeverityRisk Rating
PossibleModerateMedium
Control Measures
  • Provide training on first aid and CPR.
  • Ensure access to a well-stocked first aid kit.
  • Implement regular check-in procedures to monitor the worker's well-being.
  • Provide training on recognizing the signs and symptoms of heatstroke, hypothermia, and dehydration.
  • Provide appropriate clothing and equipment for the work environment.
Residual Risk Assessment
LikelihoodSeverityRisk Rating
UnlikelyModerateLow

3\. Inability to call for help in case of an injury or emergency.

Potential Consequences: Delayed medical assistance, exacerbation of injuries, or even fatality. [2]

Affected Persons: Lone workers

Initial Risk Assessment
LikelihoodSeverityRisk Rating
LikelyMajorHigh
Control Measures
  • Ensure the worker has a reliable means of communication.
  • Provide training on emergency procedures and communication protocols.
  • Establish a system for monitoring the worker's location and well-being.
  • Ensure the worker has access to emergency supplies (food, water, shelter).
  • Develop a site evacuation plan.
Residual Risk Assessment
LikelihoodSeverityRisk Rating
UnlikelyMajorLow

4\. Musculoskeletal injuries due to manual handling and repetitive tasks.

Potential Consequences: Strains, sprains, back injuries, or other musculoskeletal disorders. [2]

Affected Persons: Lone workers

Initial Risk Assessment
LikelihoodSeverityRisk Rating
PossibleModerateMedium
Control Measures
  • Provide training on safe manual handling techniques.
  • Provide mechanical aids for lifting and carrying heavy objects.
  • Implement a system for reporting and addressing musculoskeletal issues.
  • Ensure adequate lighting and clear pathways to prevent slips, trips, and falls.
  • Provide appropriate footwear with good traction.
Residual Risk Assessment
LikelihoodSeverityRisk Rating
UnlikelyModerateLow

5\. Fatigue due to long hours or demanding tasks.

Potential Consequences: Impaired judgment, reduced reaction time, increased risk of errors and accidents. [2]

Affected Persons: Lone workers

Initial Risk Assessment
LikelihoodSeverityRisk Rating
LikelyModerateHigh
Control Measures
  • Provide training on fatigue management and the importance of adequate rest.
  • Implement a system for monitoring hours of work and ensuring compliance with regulations.
  • Encourage workers to take regular breaks.
  • Provide a comfortable and safe rest area.
  • Promote a culture that values worker well-being and encourages reporting of fatigue.
Residual Risk Assessment
LikelihoodSeverityRisk Rating
PossibleModerateMedium

5\. General Control Measures


  • Implement a buddy system where possible, ensuring that no worker is completely isolated and that regular contact is maintained.

Pair workers based on location, task, or communication capabilities.

  • Provide lone workers with reliable communication devices such as cell phones, satellite phones, or two-way radios, ensuring they are fully charged and in good working order.

Establish a protocol for device maintenance and replacement. [4]

  • Establish mandatory check-in procedures at pre-determined intervals, requiring lone workers to report their status and location to a designated contact person.

Use a combination of phone calls, text messages, or GPS tracking to verify worker safety.

  • Provide comprehensive training on hazard identification, risk assessment, and emergency response procedures, tailored to the specific tasks and environments in which lone workers operate.

Include practical exercises and simulations to reinforce learning.

  • Develop and implement a lone worker monitoring system that utilizes technology such as GPS tracking, panic buttons, and automated alerts to ensure rapid response in case of an emergency.

Integrate the monitoring system with existing emergency response protocols.

6\. Emergency Preparedness


  • Ensure lone workers have access to a personal emergency alarm or panic button that can be easily activated in case of distress.
  • Establish clear emergency communication protocols, including designated contact persons, backup communication methods, and procedures for reporting incidents.
  • Provide training on first aid and CPR, enabling lone workers to provide basic medical assistance to themselves or others in case of injury.
  • Develop site-specific emergency response plans that address potential hazards and outline procedures for evacuation, rescue, and medical assistance.

7\. Training Requirements


  • Hazard Identification and Risk Assessment Training: Comprehensive training on the specific hazards associated with their job tasks and work environment, including the use of equipment, materials, and tools.
  • Emergency Communication and Monitoring Systems Training: Training on the proper use of communication devices, emergency protocols, and the importance of regular check-ins. [5]
  • First Aid and CPR Training: Training on basic first aid and CPR techniques to handle medical emergencies until professional help arrives.
  • Fatigue Management Training: Training on recognizing and managing fatigue, including the importance of adequate rest, nutrition, and hydration.

8\. Monitoring and Review


Review Frequency: Annually, or after any incident involving a lone worker

Monitoring TypeFrequencyResponsible PartyDescription
Regular InspectionMonthlySupervisorRegular inspections of lone worker equipment, including communication devices, personal protective equipment, and emergency supplies, to ensure they are in good working order.
Performance IndicatorWeeklyDesignated Contact PersonReview of check-in logs and communication records to identify any missed check-ins or communication failures.
AuditAnnuallyHealth and Safety OfficerPeriodic audits of lone worker procedures and protocols to ensure compliance with safety standards and regulations.

9\. Special Circumstances


  • Working during inclement weather conditions such as extreme heat, cold, or storms can increase the risk to lone workers. Ensure appropriate precautions are taken, such as providing weather-appropriate clothing and equipment, and adjusting work schedules as needed.
  • Night work can present additional hazards for lone workers due to reduced visibility and increased risk of crime. Ensure adequate lighting is provided, and consider additional security measures such as security patrols or alarm systems.
  • Lone workers in remote locations may face challenges related to communication, access to emergency services, and environmental hazards. Ensure reliable communication methods are available, and develop contingency plans for potential emergencies.

Approval and Sign-off


This risk assessment has been reviewed and approved by:

Assessor: _________________________ Date: __________

Manager/Supervisor: _________________________ Date: __________

Safety Representative: _________________________ Date: __________

This risk assessment must be reviewed annually, or after any incident involving a lone worker or when significant changes occur.

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5 source record(s)

Sources used for this answer

[1] Construction Worker - General

Page 3

Open source document

Source excerpt

# Construction Worker - General (cont.) ## What are some preventive measures for construction workers? (cont.) - Have training before beginning any task, especially high-risk activities such as working at heights, hazardous energy control (lockout/tag out), or confined space entry. - Follow a recommended shiftwork pattern, and be aware of the associated hazards. - Be aware of seasonal hazards from working in extreme temperatures. - Know how to get help in an emergency for working alone situations. - Be aware of the emergency response plans before work begins. ## What are some good general safe work practices? - Follow safety procedures for: - Confined space entry - Working at heights - Electrical safety - Lockout/tagout of machinery - Machinery and safeguard - Ladders - Material handling - Working with tools and equipment - Working alone - Extreme work temperatures - Fire safety. - Practice safe lifting techniques. - Know how to identify hazards - Follow company safety rules and safe operating procedures. - Stay informed about chemical hazards and WHMIS 2015. - Know how to report a hazard. - Follow good housekeeping procedures. ## Where can I get more information? General information is available in OSH Answers or through the CCOHS person-to-person Inquiries Service. Construction Worker - General CCOHS

[2] Hazard and Risk - Risk Assessment

Page 6

Open source document

Source excerpt

# How is a risk assessment done? (cont.) ## How are the hazards identified? (cont.) - Include people who work off-site either at home, on other job sites, drivers, teleworkers, with clients, etc. - Look at the way the work is organized or done (include the experience of people doing the work, systems being used, etc.). - Look at foreseeable unusual conditions (for example: possible impact on hazard control procedures that may be unavailable in an emergency situation, power outage, climate event, etc.). - Determine whether a product, machine or equipment can be intentionally or unintentionally changed (e.g., a safety guard that could be removed). - Review all of the phases of the process or lifecycle. - Examine risks to visitors or the public. - Consider the knowledge, experience, training, and education of the individuals performing the work. - Consider the groups of people that may have a different level of risk such as young or inexperienced workers, persons with disabilities, or new or expectant mothers. It may help to create a chart or table such as the following: Table 1: Hazards, risks, and controls Job: Delivery Driver Task: Delivering Products to customers <table><tr><th>Hazards</th><th>Potential Outcomes</th><th>Risk</th><th>Priority</th><th>Hazard Controls</th></tr><tr><td>Working alone</td><td>May not be able to call for help if needed</td><td></td><td></td><td></td></tr><tr><td>Manually lifting and carrying boxes</td><td>Musculoskeletal injuries (e.g., back or shoulder injury) due to manual material handling</td><td></td><td></td><td></td></tr><tr><td>Working long hours</td><td>Fatigue, stress, short rest time between shifts, motor vehicle collision.</td><td></td><td></td><td></td></tr><tr><td>Driving in congested traffic</td><td>Motor vehicle collision, stress</td><td></td><td></td><td></td></tr></table> Please see further below for guidance on determining the risk and priority of each hazard, including the risk matrices in Table 2 and Ta…

[3] Psychological Health and Safety Program - Assessing Psychosocial Hazards

Page 3

Open source document

Source excerpt

# Psychological Health and Safety Program - Assessing Psychosocial Hazards (cont.) ## What are examples of areas of concern? (cont.) <table><tr><th colspan="3">Sample Checklist for Psychological Hazards</th></tr><tr><td>Area of concern</td><td>Examples</td><td>Follow-up Suggested? (Yes/No)</td></tr><tr><td>Pace of work</td><td>Discussion with or observation of employees who may mention work scheduling issues Workload (too much/too little), comments made such as "I never have time to take my breaks" or "I always work through lunch" or I don't have enough work to do" Observing actions including rushing to complete tasks or taking shortcuts.</td><td></td></tr><tr><td>Fatigue</td><td>Hours of work mentioned. Feeling or looking tired.</td><td></td></tr><tr><td>Conflicting demands</td><td>Comments made such as "I don't know which item to work on first" or "I have so many priority projects, I don't know if I will get them all finished in time" Comments about little or no participation in decision making</td><td></td></tr><tr><td>Hours of work</td><td>Working extra time (paid or unpaid) to complete work, including working through breaks or lunch, after or before scheduled hours, on days off, etc.</td><td></td></tr><tr><td>Work environment</td><td>Issues that interrupt concentration are mentioned, as well as other hazards including ergonomic set up, indoor air quality, noise, etc.</td><td></td></tr><tr><td>Working in conflict with others</td><td>Comments made such as "That person does not speak to me the same way as they do to others", "I have to be careful what I say" or "I don't feel I can raise that issue with that person"</td><td></td></tr><tr><td>Working in social isolation</td><td>Comments made such as "I'd be the last person to know" or "I'm never told that" Comments about communication or function/dysfunction of the group</td><td></td></tr><tr><td>Working alone</td><td>Concerns about communication methods, fear for safety</td><td></td></tr></table> Psychologi…

[4] Hazard and Risk - Hazard Identification

Page 5

Open source document

Source excerpt

# Hazard and Risk - Hazard Identification (cont.) ## How do I know what is a hazard? (cont.) - Pinch points on machines (places where parts are very close together). - Objects that stick out (protrude) - Moving objects (conveyors, chains, belts, ropes, etc.) What could I fall from? (falls to lower levels) - Structures, tanks, silos. - Ladders, overhead walkways, elevating_platforms. - Roofs. - Trees or cliffs. - Trenches. What could I slip or trip on? (falls on the same level) - Obstructions on the floor and stairs. - Surface issues (wet, oily, icy, uneven). - Footwear that is in poor condition. How could I overexert myself? - Lifting (manual material handling). - Pulling or pushing. - Carrying. - Repetitive motions (work-related musculoskeletal disorders). - Awkward and static postures. What other situations could I come across? - Unknown or unauthorized people in the area. - A potentially violent situation. - Working alone. - Confined space. - Missing or damaged materials. - New equipment or procedures at the work site. - Fire or explosion. - Chemical spill or release. Hazard and Risk - Hazard Identification CCOHS

[5] Hazard and Risk - Risk Assessment

Page 8

Open source document

Source excerpt

# How is a risk assessment done? (cont.) ## How do you know if the hazard will cause harm (poses a risk)? (cont.) - The number of people that could be impacted. - Working alone or in a remote area. ## How are risks ranked or prioritized? Ranking or prioritizing hazards is one way to help determine which hazards are the most serious and, thus, which to control first. Priority is usually established by taking into account the probability of employee exposure to the hazard and the potential severity of an incident, injury or illness associated with the hazard. By assigning a priority to the hazards based on the risks, you are creating a ranking or an action list. Risk assessments with clearly defined parameters for probability and severity will make it easier to determine which hazards should be addressed first. ## What risk assessment methods should be used? Numerous methods exist to analyze risk, and the method used will depend on many factors, including the experience level of the risk assessment team, the scope, the data available, and the level of detail required to adequately understand the risks. There is no one simple or single way to determine the level of risk. Nor will a single method apply in all situations. The organization has to determine which method will work best for each situation. Ranking hazards requires knowledge of workplace activities, the urgency of situations, and, most importantly, objective judgment. For simple or less complex situations, an assessment can literally be a discussion or brainstorming session based on knowledge and experience. In some cases, checklists or a risk matrix can be helpful. For more complex situations, a team of knowledgeable personnel who are familiar with the work and risk assessment methodologies is usually necessary. Depending on the circumstances or situation being assessed, the legislation may specify how the risk assessment needs to be done, including what personnel need to be involved. Depending on t…

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